ROMBO USA

Privacy Policy

Last updated: October 26, 2026

This policy describes how information is handled through the ROMBO USA website, rombousa.com, and how to contact us about privacy.

Information you provide

When you request product information or a quote, you may provide your name, email address, telephone number, company, equipment details and message. Please do not send payment-card details, identity documents or other sensitive information through the contact form or WhatsApp.

How information is used

We use your inquiry to answer questions, discuss compatibility, prepare a quote and provide requested customer support. The website’s quote cart helps you assemble an inquiry; adding a product does not place an order or take a payment.

Technical information and storage

WordPress and our hosting provider process technical information needed to serve and secure the website, such as IP addresses and server requests. The site uses browser storage for quote-cart functionality and cookie choices. GoDaddy hosting can append a performance-measurement script; public ROMBO USA pages block that external script from executing. Optional technologies and your available choices are described in our Cookie Policy. Google Analytics has not been configured on this website.

Service providers and external links

Hosting and website services process information as needed to operate this site. If you choose WhatsApp, email or an external social-media link, the destination provider processes your information under its own policy. A WhatsApp button opens a proposed inquiry; review it before sending. Do not use external messaging to send sensitive information.

Retention and security

Inquiry information is retained only as needed to respond, provide requested services and meet applicable recordkeeping obligations. Browser storage can be cleared through your browser. We use HTTPS, but no online transmission or storage system can be guaranteed completely secure.

Your choices and requests

You can ask about access, correction or deletion of your inquiry information, or withdraw permission for optional processing, by contacting ventas@rombo-latam.com with the subject “ROMBO USA privacy request.” We will assess the request and any verification reasonably needed under applicable law. You may also change your cookie choice using “Cookie preferences” at the bottom of the website. Available statutory rights depend on your location and applicable law.

Children and updates

This website is intended for professional kitchen products and is not directed to children. If you believe a child has submitted personal information, please contact us. We may update this policy when the site’s practices change; the revision date appears above.